Support Board
Date/Time: Mon, 10 Mar 2025 02:54:30 +0000
Post From: Issue with Sierra Chart
| [2022-03-08 15:12:36] |
| User201780 - Posts: 1 |
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Hi, I discover Sierra chart 2 weeks ago and at that time I set up an account but unfortunately I was able to only test trial yesterday. During my testing yesterday I went to some issues: 1) I created BTCUSDT chart with volume data (Cumulative Delta Bars – Volume, Initial Balance, Volume By Price, Volume Value area Lines, Volume Weighted Average Price) and then when I duplicate the chart and wanted to add TPO profile chart your software stuck. After restarting the system I was able to add it as a new chart (not by duplicating the chart) but everything was so slow that I couldn't change the coloring etc. Both charts were in the same chartbook. 2) Further I tried to add chart with Numbers Bar but it completely didn't work. The chart was loading to 99.6% and nothing happen after. I changed the Use Number of Days to Load from 30 to 2 and it didn't help. I checked the system requirements and my laptop fulfill it. Unfortunately your software works so slow that make it impossible to use :/ is there any way to make it better? I was considering to use Service Package 3 or 5 but the trial version didn't meet my expectations. If there is any workaround to make the software work faster, would it be possible to extend my trial so I can test it further and make sure that all my studies are loading and work as intended? Thank you and looking forward to your reply. BR, Anna |