Support Board
Date/Time: Sun, 09 Mar 2025 20:15:36 +0000
Post From: No data in chart and cant update chart
| [2022-03-06 11:03:57] |
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You are having trouble with connectivity to Rithmic. Refer to: Data/Trading Service Connection and Symbol Issues: 1.7. Unable to Connect Because Server is Not Available over the Weekend ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |