Support Board

Date/Time: Sun, 09 Mar 2025 20:58:22 +0000

Post From: Teton has been disconnecting many times

[2022-03-03 18:08:24] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You definitely have connectivity issues from your location. We also see this: DTC Client socket (4) \| Using previously cached IP address because unable to resolve domain name \| 2022-03-03 11:07:57.758 That should not happen at all. And that is an issue on your side with DNS. Another possibility is your ISP is throttling or degrading data transmission on certain ports. Find out from your ISP if there is any problem with using these ports: 11093 or 11092 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing