Support Board
Date/Time: Sat, 23 Nov 2024 21:09:42 +0000
Post From: DATA DELAYED 10 MIN
| [2022-03-03 16:48:40] |
| John - SC Support - Posts: 36238 |
|
marwhitt: Please get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |