Support Board
Date/Time: Mon, 10 Mar 2025 22:14:59 +0000
Post From: stop loss not triggered
| [2022-03-03 10:27:41] |
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In the morning, was the stop order still in a working/open state? Maybe it was a Pending Child-Client order when you exited from Sierra Chart? Or maybe it had a time in force of Day and was canceled before it could be filled? We definitely recommend you move from CQG to the Teton order routing service. Please do not use CQG. The way that bracket orders managed with CQG is not safe because the Target and Stop orders are not sent until the parent order fills. If you have to move to a different broker, then do that. Information about Teton: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-03 11:29:25
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