Support Board
Date/Time: Sat, 23 Nov 2024 20:50:39 +0000
Post From: DATA DELAYED 10 MIN
| [2022-03-02 17:42:43] |
| Stage 5 Trading - Posts: 155 |
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Hi Marwhitt, Sorry to hear you are going through these issues with your Transact connectivity. You are not being forced to stop using TransAct (TA) as a connection. Sierra simply isn't supporting TA for software versions 2354 and higher. You can install previous Sierra Chart versions from your help menu and keep using version 2353 or lower. That should keep your TransAct connection working. I myself am an ex-Infinity Broker and certainly understand where you are coming from. Personally, I believe the best solution for you would be to switch to Sierra Teton Order Routing with Denali for real time and historical data. I believe this complete A-Z solution maintained by Sierra Chart. is a major benefit from multiple third party connections, like TransAct, that Sierra cannot control. On top of that, I feel it is the best overall quality and value for traders. Additionally, I believe traders should be able to save a lot of money from the reduced commissions as well! If you open an account at Stage 5 using Sierra Chart Teton Order Routing, you will receive $0.20 per side commissions on the micros and $0.45 commissions on non-micros plus exchange and regulatory fees. If you have questions or would like to speak to an assigned personal broker for details, please call us at 1-312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ Please feel free to contact us and we will gladly assist you with any questions you may have and/or the process of transitioning your account and hopefully helping you improve your current trading solution. We would be able to provide some DOM chartbook layouts that will hopefully be more in line with what you are accustomed to. In addition, we would be more than happy to have a remote session to help get you setup with the new layouts. We are here to help, so please let us know how we can best assist you! Thank you, Anthony Giacomin Stage 5 Trading Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results. |