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Date/Time: Sun, 09 Mar 2025 13:31:08 +0000



Post From: Purchased Sierra charts WITH Denali Feed, Feed is delayed

[2022-03-01 14:27:58]
User380482 - Posts: 2
Hi, last week I bought the 6 month package + Denali Feed. I have RTY charts up and they clearly show the "M" - RTYH22-CME(M).
However when I look at the charts and DOM they are delayed by 10 mins. Not sure what needs to happen, but perhaps this is helpful. Previously I subscribed separately to the Denali feed and even AFTER purchasing this package, Sierra log in window is still telling me I need to purchase Denali on a monthly subscription.

Please let me know how I should proceed. Thanks.