Support Board
Date/Time: Sun, 09 Mar 2025 13:41:49 +0000
Post From: Cannot interact with chart - Charts freezing
| [2022-02-24 16:59:23] |
| John - SC Support - Posts: 38516 |
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Refer to the following for general information on issues related to lagging/freezing: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often In particular, start with this section on that page: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart But, it could be that the issue you are having is with Crossover, which would be something that we can not help with. There are several users of Sierra Chart that run it on Crossover that might be able to give you some insight if they have had issues and found solutions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |