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Date/Time: Sun, 09 Mar 2025 00:47:46 +0000



Post From: switching to stage5

[2022-02-23 17:27:49]
John - SC Support - Posts: 38516
Before we answer the specific questions, first understand that you do not need to create a new Sierra Chart account when you switch brokers. You will continue to use the same Sierra Chart software with the same Sierra Chart login that you are using now.

The only thing that will be different is that you will need to use the Denali Exchange Data Feed for your data, therefore you will need to be on Package 10 rather than Package 3 (which you are now on).

1. You will want to be on Package 10. The cost for this package is $36.00 USD per month. You will also need to pay for the exchange fees, which will be minimal, as you state that you do not need Market Depth, therefore the Full CME Group is only $3.50 USD per month.

2. You really will not need to worry about this. First, as we noted above, you will continue to use the same account, so there is no need to worry about a "demo" account.

Second, since you have been connected to a valid trading account, you will be able to setup the Denali Exchange Data Feed and continue to get the Real-Time data during the transition. Just keep in mind that you will want to the data setup done either just before or once you stop using the TransAct account.

3. You will need to change the Package, which will move the End-Date of your current usage time in a bit, due to the difference in the package costs (you will move to a more expensive package). But otherwise, you will not need to pay until the current usage time is ended.
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