Support Board
Date/Time: Sun, 09 Mar 2025 01:24:31 +0000
Post From: switching to stage5
| [2022-02-22 19:13:17] |
| User246553 - Posts: 33 |
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Hello, before several years I joined infinity futures/transact futures as they had great videos explaining many features of sierra charts. i did place 0 trades with them, as Im trading forex and use sierra for charting and sierra charts was the only reason i created an account with them. i did a deposit account so i dont need to pay large fees for CME feed. Although i just only need to see real-time volume, i dont need DOM. And for the last 6 month, they have been charging me an inactivity fee, just knew about that recently (they have taken almost 300$ for that). so i have no problem switching to stage5 to continue to support your superior platform. so i had couple of questions: 1. which plan i should take to have the least cost? (i only need real-time volume, DOM is not needed) (you have mentioned in teton thread: "Data feed is included with Sierra Chart Service Packages which includes the Denali Exchange Data Feed and is only 10 USD/month before discount") BUT when i talked about this with stage5 representative he said starting package will be 36$ a month. so could you please clarify this for me? 2.I think there will be off time (disconnection) from charts when money goes from transact to stage5. during that time can i have a demo account so i can access all my sierra charts? its very important to me as im an active day trader. 3. i still have an active package (half of the time used), what happens with that when i switch to the new one, does the first month of the new one gets discounted or its a full payment? |