Support Board
Date/Time: Sun, 09 Mar 2025 01:22:05 +0000
Post From: Data not loading, blank date range field; only historical data loading
| [2022-02-20 12:05:22] |
| User283743 - Posts: 38 |
|
Software version: 2351 64-bit | 2022-02-20 07:03:39.271 Primary Thread ID: 35876 | 2022-02-20 07:03:39.271 Usage end date: 2022-03-10 | 2022-02-20 07:03:39.271 Enabled for: Advanced Features 2. | 2022-02-20 07:03:39.271 Enabled for: Sierra Chart Historical Data Service. | 2022-02-20 07:03:39.271 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-02-20 07:03:39.271 Enabled for: Delayed Denali Exchange Data Feed. | 2022-02-20 07:03:39.271 Enabled for exchange2: CME | 2022-02-20 07:03:39.271 Enabled for exchange2: fairx_exchange.data | 2022-02-20 07:03:39.271 Enabled for exchange2: NASDAQ US stock data | 2022-02-20 07:03:39.271 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-02-20 07:03:39.271 Current selected Data/Trading service: DTC - Sub Instance | 2022-02-20 07:03:39.271 Custom symbol settings values: enabled | 2022-02-20 07:03:39.271 Chart Update Interval: 1500 | 2022-02-20 07:03:39.271 Intraday Data Storage Time Unit: 0 | 2022-02-20 07:03:39.271 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-02-20 07:03:39.271 2022-02-20 12:03:39 Local computer time in UTC | 2022-02-20 07:03:39.271 2022-02-20 07:03:39 Local computer time in SC Time Zone | 2022-02-20 07:03:39.271 2022-02-20 12:00:06 Server time in UTC | 2022-02-20 07:03:39.271 Local computer UTC time and Server UTC time difference: 5 seconds. | 2022-02-20 07:03:39.271 Notice: Your computer's clock is off by 5 seconds. For help with this, press the 'Send for Analysis' button. | 2022-02-20 07:03:39.271 Program path: E:\SierraChart\SierraChartInstance_3\ | 2022-02-20 07:03:39.271 Data Files path: E:\SierraChart\SierraChartInstance_3\Data\ | 2022-02-20 07:03:39.271 OS Version Number: 10.0 | 2022-02-20 07:03:39.271 Locale Setting: C | 2022-02-20 07:03:39.271 DLLs: GomMPPro.dll, GomMPPro_64.dll, GomOrderFlowPro.dll, GomOrderFlowPro_64.dll, OFA Bars (by Zdislav)_64.dll, TicinoMathV3.0.dll, TicinoMathV3.0_64.dll, tradeinpool.dll, tradingpoolV4_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, WMOv4.dll, WMOv4_64.dll, VolumeTickerComparison_64.dll, VolumeComparison_64.dll, TickStatistics_64.dll, StatisticsBubbles_64.dll, ReconstructedTape_64.dll, ProfileValue_64.dll, ProfilePeriods_64.dll, PriceTickDivergence_64.dll, PrevReferences_64.dll, PivotLine_64.dll | 2022-02-20 07:03:39.272 Allowed protected custom studies: Wem's Orderflow, Wem's Orderflow Analysis, zyp_app, zyp_download_free | 2022-02-20 07:03:39.272 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\XLE-NQTV.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:48.433 Added historical Intraday data request for XLE-NQTV to the queue. | 2022-02-20 07:03:48.433 Intraday data recording state for symbol XLE-NQTV is set to download 'Pending'. | 2022-02-20 07:03:48.433 Triggering next historical data download in queue. | 2022-02-20 07:03:48.433 Reloading all charts with filename: XLE-NQTV.scid | 2022-02-20 07:03:48.433 HD Request # 28 | Downloading Intraday chart data for XLE-NQTV to the file XLE-NQTV.scid. Service: nasdaq_exchange.data | 2022-02-20 07:03:48.433 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\XLE-NQTV.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:48.433 HD Request # 28 | Download start date-time: 2022-02-19 07:03:48.000000. File last date-time: 00:00:00.000000 | 2022-02-20 07:03:48.433 HD Request # 28 | Using server: ds25.sierracharts.com port 10149 | 2022-02-20 07:03:48.434 Socket (3) | Creating socket. | 2022-02-20 07:03:48.434 Socket (3) | New receive buffer size: 5242880 | 2022-02-20 07:03:48.434 Socket (3) | Connecting to IP: 38.65.8.115. | 2022-02-20 07:03:48.434 HD Request # 28 | Setting DTC encoding to Binary VLS | 2022-02-20 07:03:48.598 HD Request # 28 | Sending historical data logon request message. | 2022-02-20 07:03:48.598 HD Request # 28 | Requesting Intraday data. Start date-time: 2022-02-19 07:03:48. Record interval: 0. Symbol: XLE-NQTV | 2022-02-20 07:03:49.128 HD Request # 28 | Decompressing data. | 2022-02-20 07:03:49.209 Socket (3) | CloseSocket call. | 2022-02-20 07:03:49.210 Historical data download thread signaled to stop. | 2022-02-20 07:03:49.210 HD Request # 28 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for XLE-NQTV | 2022-02-20 07:03:49.210 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-02-20 07:03:49.210 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\XLE-NQTV.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:49.210 HD Request # 28 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2022-02-20 07:03:49.211 HD Request # 28 | Completion time: 1s | 2022-02-20 07:03:49.211 HD Request # 28 | Intraday data download complete for XLE-NQTV. Unique request ID: 29 | 2022-02-20 07:03:49.211 Removing historical data download ID 29. | 2022-02-20 07:03:49.211 Real-time Intraday chart data file updates started for XLE-NQTV | 2022-02-20 07:03:49.211 Intraday chart data file opened for XLE-NQTV | 2022-02-20 07:03:49.211 HD Request # 28 | Enabling Intraday chart updating for symbol. | 2022-02-20 07:03:49.211 Triggering next historical data download in queue. | 2022-02-20 07:03:49.211 No download requests in the queue to start downloads for. | 2022-02-20 07:03:49.212 Socket (3) | Socket gracefully closed by remote side. | 2022-02-20 07:03:49.290 Socket (3) | Closed. | 2022-02-20 07:03:49.290 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\xle-nqtv.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:49.717 XLE-NQTV 5 Min #7 | Reloading chart. | 2022-02-20 07:03:49.718 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\xle-nqtv.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:49.736 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\xle-nqtv.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:49.738 XLE-NQTV 5 Min #7 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\SierraChartInstance_3\Data\xle-nqtv.scid | 2022-02-20 07:03:49.745 File compression not supported on file system. E:\SierraChart\SierraChartInstance_3\Data\xle-nqtv.scid. Windows error code 1: Incorrect function. | 2022-02-20 07:03:51.220 Socket (2) | Deleting network socket now after delay. | 2022-02-20 07:04:35.634 |