Support Board
Date/Time: Fri, 07 Mar 2025 01:28:53 +0000
Post From: RHITMIC ISSUE FOLLOW-UP - AND ONGOING ISSUES.
| [2022-02-16 18:14:20] |
| User725605 - Posts: 60 |
|
Quick Review. Thank you my lack of chart data via Rhithmic seems to have been solved with your suggestion to go to a setting of 60 in the Data Trade Service Settings. Would going higher to say 80 be a better setting? Since making that change and fixing that problem, I have experienced a few inexplicable - but troubling issues. 1. On any chart, if I wish to change a setting in the Chart Settings Box, and I hit apply Sierra completely locks up and when I click on the chart or on the Master Menu on the gray background... I hear a 'ding' sound. For this reason I would NOT be able to send you a Message Log... I tried to no avail. The only way to EXIT Sierra in this situation, is a hard shut down via the Task Manager. 2. If I wish to create any new charts or charts in a new chartbook, the MENU FEATURE above the chart, that reads... Edit, Chart, Analysis...etc is not there. The setting for 'Show Chart Menu,' is already on because many of my other charts have those menu options showing. This issue seems to occur on its own (now occurring inside some of my EXISTING chartbooks as many of my existing charts are now converting - on their own - to this unacceptable form.) If I attempt to create more than seven or eight Chartbooks, in those - all the charts are missing the menu options. |