Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 02:45:35 +0000



Post From: Notice: New Sierra Chart Market Statistics Not Working for You?

[2014-03-28 19:25:43]
Sierra Chart Engineering - Posts: 104368
Sierra chart is refusing to connect both at the same time,
This is not clear enough for us. Is there a problem receiving data from the Sierra Chart Exchange Data feed, or actually connecting to your trading account altogether?


Therefore, it looks like I will have to sign up for a second Sierra account in the name of the newest AMP account.
Yes. You will need to do this if you want to use the Sierra Chart Exchange Data feed with two instances of Sierra Chart at the same time.

That is, unless you grant me an extension on the existing Sierra account (would that work?).
We are only aware of the particular Sierra Chart account that you are posting this message from and it has enough usage time on it currently.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-28 19:26:41