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Date/Time: Tue, 26 Nov 2024 02:40:15 +0000



Post From: unable to download russell 2000

[2014-03-28 18:13:44]
Sierra Chart Engineering - Posts: 104368
The $IUX symbol requires at the present time that you pay for the ICE US exchange fee which is 94.5 USD a month. We apologize for this, but this is just how it is configured at this time. We expect this will change sometime in the next couple of months and the exchange fee will be something more like around 15 USD a month.

The $IDX symbol requires you pay the S&P Indices exchange fee. This can be done from here:
https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing