Support Board
Date/Time: Thu, 06 Mar 2025 19:13:15 +0000
Post From: Assistance needed for Sierra Charts
| [2022-02-08 17:55:50] |
| John - SC Support - Posts: 38447 |
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We would need to see the log file from the installation to see exactly what is happening. But typically this is either due to installation on a MAC, or you are trying to install Sierra Chart to a folder for which you do not have permissions. The solution for the latter is to install Sierra Chart to a folder where you do have the proper permissions. The solution for the former to use the Zip Installer. You can find the information here: Software Download: Sierra Chart Zip Installer You can also get us your Installer Log by selecting the button for Send Log to Support in the upper right corner of the installation window after you have tried to do the installation and had it fail. Just let us know that you have done so. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |