Support Board
Date/Time: Thu, 06 Mar 2025 19:05:50 +0000
Post From: Rhitmic direct - DTC
| [2022-02-07 22:39:39] |
| John - SC Support - Posts: 38446 |
|
At least some (if not all) of the issue is that you changed your activated exchange on the Denali Exchange Data Feed for February to the Full CME Group for Non-Professionals, which does not include Market Depth. Prior to February, you had the Full CME Group with Market Depth for Non-Professionals enabled. In order to get the Market Depth, you need to have an exchange active that includes the Market Depth. You can make changes to your exchanges at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just keep in mind that you can not get a refund for any exchange that you have already activated and that you will pay the full amount for the remainder of the month for any exchange that you activate now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |