Support Board
Date/Time: Thu, 06 Mar 2025 18:49:11 +0000
Post From: Problem taking a trade with Rithmic
| [2022-02-07 22:04:34] |
| John - SC Support - Posts: 38446 |
|
That particular message is stating that you are having a connectivity issue to the Rithmic Server. Make sure you have selected the correct server in your Data/Trade Service Settings. Refer to the Setup Instructions for Rithmic here: Rithmic Trading Platform Service: Setup Instructions Also make sure you have selected the correct trading account in your Trade Window. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If it is not the Rithmic setup, then it would be general connectivity issues. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |