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Date/Time: Thu, 06 Mar 2025 19:29:00 +0000



Post From: Error Downloading Historical Intraday Data

[2022-02-06 21:30:23]
PeaceFrog - Posts: 105
Hello,

Thank you for taking the time to respond. I appreciate it very much.

I am able to open Historical Daily charts (File-> Find Symbol-> Futures – CME-> F.US.CA6?## | Canadian Dollar – CME) but when I change the Daily chart to an Intraday chart or click on “Open Intraday Chart” for the same symbol, I receive an error message saying “Download Failed. Error downloading historical Intraday data for F.US.CA6MXX. The symbol is unknown to the server.”

This happens for symbols F.US.CA6Z14, and for all H, M, U and Z contracts from 2013 back to 2007.
Both Daily and Intraday Historical charts and data load for H, M, U & Z contracts from 2015 to present.


I’ve tried to sort this out myself and in my search found - Sierra Chart Historical Data Service - and under “What Is Included” it says “Prior to this the CME/NYMEX/COMEX/CBOT data is in 1 minute units and begins at June 2008.”, so I understand I should be able to access intraday historical data back to June 2008.
I’ve also tried "Edit >> Delete All Data and Download" and I received the same error message “Download Failed. Error downloading historical Intraday data for F.US.CA6MXX. The symbol is unknown to the server.”


Again, thank you for taking the time to help me out with this.

Thank you kindly.