Support Board

Date/Time: Thu, 06 Mar 2025 16:03:56 +0000

Post From: Support Package does not support this function or account is..

[2022-02-03 17:05:48] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 38437
Can you please get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing