Support Board
Date/Time: Thu, 06 Mar 2025 16:18:25 +0000
Post From: Connection Problems
| [2022-02-03 16:55:29] |
| John - SC Support - Posts: 38440 |
|
Please follow these instructions to get us a copy of your message log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". Select "Help >> Download Current Release". Provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |