Support Board
Date/Time: Thu, 06 Mar 2025 16:34:44 +0000
Post From: Transact
| [2022-02-02 15:34:04] |
| User246553 - Posts: 33 |
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hello, so this morning i received an email from sierra that "Upgraded Connectivity for Transact Users". then there was a link to a thread that there will be no support to transact clients. the thread has started a month ago, but i have not received any information before. BUT right now my charts are not working and sierra play important role in my analysis for my trades. so i wanted to know is this now a transact issue or sierra issue that my charts are not working? AND would you not consider that all clients should be informed in advance before such events happen (not supporting transact)? i am long-time customer for sierra and have paid a lot of money for your charting services. And as a professional day trader not having a possibility to trade right now costs me a lot of money. so is there a way to put me on sim mode so i can use charts while there is a switching period from transact to stage5?
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