Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 15:35:53 +0000



Post From: Help getting back my active Stocks data feed

[2022-02-02 15:14:30]
User558455 - Posts: 70
Hi,
It look like the Equity data got cancelled due to lack of balance. I added funds in there and unable to renew it. Get the following message but I cant see where to " eneable real time" connection since it shows no other services need reactivation
I get the following message.


Failed to activate the 'U.S. Equities (NYSE, NASDAQ, AMEX)' exchange.
To enable the exchange at least one Real-time Data Connection must be currently active and enabled for Auto-Renewal.
- By pressing this button, you will be returned to the Recently Deactivated Recurring Services section.
- By pressing this button, you will be returned to the Exchange Data Feed Features page.


Im sure im missing a simple step and thank you as always for your time