Support Board
Date/Time: Sat, 23 Nov 2024 19:57:53 +0000
Post From: *Important* Priority Message to Transact Users
| [2022-02-01 13:38:42] |
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my question is if it is possible to switch to Denali datafeed but still remain with Transact as a broker.
If I understand correctly, it's possible to simply move off Transact datafeed to Denali while remaining with Transact brokerage.
The answer is no! There are three very good reasons: 1. Due to CME market data policy, you will not be able to authorize the CME data at nonprofessional exchange fees when using Transact because it will become unsupported. This is explained in detail here: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges 2. You will need to pay exchange fees twice if you have an account at Transact, and you are also using the Denali Exchange Data Feed. So if you are using the Transact trading software, you have to pay exchange fees and you have to pay exchange fees for the Denali Exchange Data Feed to receive the real-time data. Sierra Chart has a full trading DOM you can use: Chart Trading and the Chart DOM: Trade DOM It is very widely used and very good. You can evaluate it yourself. It has recent performance improvements. 3. We would expect at some point the Transact system to be shut down by Ninja trader. So it is going to become unavailable and then you cannot use the Transact software anymore. (We could be mistaken about this, but this is our belief/understanding). It really would not make sense for them to be maintaining that system longer term. Related to this, if we continue to support Transact, then we are disadvantaging ourselves and creating ourselves a completely unnecessary support burden which we are trying to solve. We do not want to maintain support for that system, and we do not want the associated burden. You still have to connect to the Transact system once a month to authorize the CME data. Inevitably users are going to run into problems, with connecting to the Transact system (happens all the time) and they are going to come to us for help because often Transact refers them to us. And we cannot solve that problem. So then you lose access to the real-time CME Group data from the Denali Exchange Data Feed. This will definitely happen. You will experience this. And this will only reaffirm overwhelmingly to us, why it would be a massive mistake to continue to support Transact. The support burden placed upon us due to CME market data policy is absolutely immense and fully insane and disgusting. We have had enough of this. Act in your own self interest. Do not you want to take advantage of lower commissions with other brokers? We do not want to give a hard deadline. But our answer to this question would be March 2022: It would heip if you could provide a deadline for the transition as my package renewal date is coming up and I'm usually paying 3 or 6 months up-front.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-01 14:18:54
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