Login Page - Create Account

Support Board


Date/Time: Thu, 06 Mar 2025 13:57:03 +0000



Post From: IB TRADE SERVICE LOG ERROR

[2022-02-01 06:22:10]
Sierra Chart Engineering - Posts: 104368
1. The symbol does not exist in this log. We cannot help with TWS connectivity issues.

2. There is no indication of any problem in this log. The data will be received:
SC Data - All Services | Restarting real-time data updates for symbol: CL-202203-NYMEX -> CLH22. Market Depth data restarted. | 2022-01-19 18:18:04.600

We recommend using the Teton Order Routing Service for trading US futures.:
Sierra Chart Teton Futures Order Routing

We cannot provide any technical help for issues encountered when using Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-02-01 06:23:03