Support Board
Date/Time: Thu, 06 Mar 2025 12:57:07 +0000
Post From: SC slow during hours OTHER than regular market hours
| [2022-01-29 16:43:22] |
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One thing we see is you are using CTS, and we really strongly advise not to use CTS market data and change to the Denali Exchange Data Feed. You can still use CTS for orders although we will be discontinuing support for CTS in the next 2 to 3 months. The way CTS data works and is processed is very inefficient by comparison to Sierra Chart provided data feeds. This might be part of the problem. There may be an excessive amount of data being received from CTS. Denali Exchange Data Feed instructions and information: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |