Support Board
Date/Time: Thu, 06 Mar 2025 09:47:45 +0000
Post From: error msgs
| [2022-01-28 11:34:05] |
| User61576 - Posts: 445 |
|
pls advice again the issue with no data is up again had a problem with my internet provider now it's ok i am getting historical data but not live feed tried that chart-->open market depth window but no change i closed sub instances as well, disconnected and reconnected and getting only historical data no live this is my msg log: SC Data - All Services | Server Name: RealTime Server. | 2022-01-28 06:30:23.447
i see a green indication on the top left barSC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-28 06:30:23.447 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-28 06:30:23.448 SC Data - All Services | Waiting for socket receive thread to end | 2022-01-28 06:30:23.448 DTC Client socket (1) | CloseSocket call. | 2022-01-28 06:30:23.448 SC Data - All Services | Disconnected from the server. | 2022-01-28 06:30:23.448 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-28 06:30:23.448 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-28 06:30:23.448 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-01-28 06:30:23.619 DTC Client socket (1) | Closed. | 2022-01-28 06:30:23.619 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2022-01-28 06:30:53.460 DTC Client socket (1) | Creating socket. | 2022-01-28 06:30:53.460 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-01-28 06:30:53.460 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-01-28 06:30:53.460 SC Data - All Services | Network connection to server complete. | 2022-01-28 06:30:53.626 SC Data - All Services | Starting socket receive thread. | 2022-01-28 06:30:53.626 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-28 06:30:53.626 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-28 06:30:53.813 SC Data - All Services | Sending logon request message. | 2022-01-28 06:30:53.813 SC Data - All Services | Received logon response. | 2022-01-28 06:30:54.634 SC Data - All Services | Server Name: RealTime Server. | 2022-01-28 06:30:54.634 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-28 06:30:54.634 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-28 06:30:54.634 SC Data - All Services | Waiting for socket receive thread to end | 2022-01-28 06:30:54.634 DTC Client socket (1) | CloseSocket call. | 2022-01-28 06:30:54.634 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-28 06:30:54.634 SC Data - All Services | Disconnected from the server. | 2022-01-28 06:30:54.634 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-28 06:30:54.634 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-01-28 06:30:54.799 DTC Client socket (1) | Closed. | 2022-01-28 06:30:54.799 and sometime i get this: SC Data - All Services | Network connection to server complete. | 2022-01-28 06:32:58.639
but i have only 1 computer connectedSC Data - All Services | Starting socket receive thread. | 2022-01-28 06:32:58.639 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-28 06:32:58.639 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-28 06:32:58.814 SC Data - All Services | Sending logon request message. | 2022-01-28 06:32:58.814 SC Data - All Services | Received logon response. | 2022-01-28 06:32:59.677 SC Data - All Services | Server Name: RealTime Server. | 2022-01-28 06:32:59.677 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-28 06:32:59.677 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-01-28 06:32:59.677 SC Data - All Services | Waiting for socket receive thread to end | 2022-01-28 06:32:59.677 DTC Client socket (1) | CloseSocket call. | 2022-01-28 06:32:59.678 SC Data - All Services | Disconnected from the server. | 2022-01-28 06:32:59.678 SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2022-01-28 06:32:59.678 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-01-28 06:32:59.678 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-01-28 06:32:59.842 DTC Client socket (1) | Closed. | 2022-01-28 06:32:59.842 something not clear need your help pls again ASAP thanks |