Support Board
Date/Time: Thu, 06 Mar 2025 09:41:37 +0000
Post From: Cannot connect to TransAct data feed at 6pm ET now 25Jan2022
| [2022-01-26 02:51:29] |
| User280059 - Posts: 14 |
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Hello Support: Recently have had no luck connecting back to TransAct after 5pm close. Until today, a complete shutdown of computer and network had allowed me to connect. OK, just now at 7:45 pm, reconnected. This is not an acceptable condition if this continues. I am missing trades. Is there some systemic problem. I have been using your charts for years and never had this problem before through Infinity. Can you please advise me what to do. Are you intending to stop the use of SC through TransAct's data feed now that Ninja bought them out? This is really not fair. Trading is tough enough but without live charts, it's just not possible. I love your charts but I'm afraid one day soon there will be no solution and I can't call you to get assistance. What's a trader at the bottom of the food chain supposed to do? I don't want to switch to Ninja but that would take away this nasty stress. Thank you for your advice and assistance. Cheers
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