Support Board
Date/Time: Thu, 06 Mar 2025 09:36:45 +0000
Post From: Can't Connect
| [2022-01-26 02:50:59] |
| Michael Jewell - Posts: 2 |
|
When attempting to connect to the data feed, the process seems to be stuck in "Connecting". Below is the information in the log... TransAct WS | Connecting to Authorization server 208.97.219.30:1869 | 2022-01-25 18:33:25.379 Auth Websocket | Connecting to WebSocket server 208.97.219.30:1869 | 2022-01-25 18:33:25.379 Auth Websocket socket (4) | Creating socket. Using TLS 1.2. | 2022-01-25 18:33:25.379 Auth Websocket socket (4) | New receive buffer size: 5242880 | 2022-01-25 18:33:25.379 Auth Websocket socket (4) | Connecting to IP: 208.97.219.30. | 2022-01-25 18:33:25.379 Auth Websocket | Opening WebSocket. | 2022-01-25 18:33:25.429 Auth Websocket | Sending WebSocket handshake. | 2022-01-25 18:33:25.429 Auth Websocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-01-25 18:33:25.578 Auth Websocket | Server header | Upgrade: WebSocket | 2022-01-25 18:33:25.578 Auth Websocket | Server header | Connection: Upgrade | 2022-01-25 18:33:25.578 Auth Websocket | Server header | Sec-WebSocket-Accept: mJQs45Se0rK9ty9NSthVh/bZZlQ= | 2022-01-25 18:33:25.578 Auth Websocket | Server header | Sec-WebSocket-Protocol: authenticateapi | 2022-01-25 18:33:25.578 Auth Websocket | Server header | | 2022-01-25 18:33:25.578 Auth Websocket | Web socket state is now open. | 2022-01-25 18:33:25.578 TransAct WS | Sending account logon message. Live | 2022-01-25 18:33:25.578 Auth Websocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-01-25 18:33:39.377 Auth Websocket socket (1) | Closed. | 2022-01-25 18:33:39.377 Auth Websocket socket (1) | Deleting network socket now after delay. | 2022-01-25 18:34:09.378 File >> Disconnect selected. | 2022-01-25 18:34:24.693 TransAct WS | Session key cleared | 2022-01-25 18:34:24.693 Auth Websocket socket (4) | CloseSocket call. | 2022-01-25 18:34:24.693 Auth Websocket | WebSocket closed. | 2022-01-25 18:34:24.693 TransAct WS | Disconnected. | 2022-01-25 18:34:24.693 Auth Websocket socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 | 2022-01-25 18:34:24.693 Auth Websocket socket (4) | Write has completed. Shutdown being performed. | 2022-01-25 18:34:24.740 Auth Websocket socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-25 18:34:24.740 Auth Websocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-01-25 18:34:39.385 Auth Websocket socket (2) | Closed. | 2022-01-25 18:34:39.385 |