Support Board
Date/Time: Thu, 06 Mar 2025 09:51:29 +0000
Post From: Requesting Trade Accounts from Server
[2022-01-25 20:04:53] |
NG1980 - Posts: 40 |
I am using OneUp Rithmic. I have followed the Rithmic suggested connection steps and I connect fine. I activated Denali and it worked. However, I reset my OneUp combine and was issued a new evaluation account. When I reconnected through sierra chart I the new account is not received, only the old account. One Up support reset everything again, and I connected through RTrader Pro and the new evaluation account is active. I also installed Ninja Trader and connected and the new Account connected. However, even after uninstalling and reinstalling Sierra Chart, While I can connect to the Rithmic Data feed, I don't receive the current active OneUp account so I am unable to place trades. Is there a way to manually define the account name or force an update of the current active account when connecting to the rithmic feed using my credentials? |
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