Support Board
Date/Time: Thu, 06 Mar 2025 10:13:20 +0000
Post From: Rithmic Driect-DTC
| [2022-01-25 16:03:17] |
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User has been called. They connected successfully to Rithmic. They had a performance issue when they were working with a second Chartbook. We recommend using a sub instance of Sierra Chart for that other Chartbook. Documentation: Using DTC Server for Data and Trading in Another Sierra Chart Instance Additionally update your hardware if necessary. And also refer to this help topic: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Important: You will also need to connect to your live trading account through CQG once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-25 16:03:58
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