Support Board
Date/Time: Thu, 06 Mar 2025 04:15:31 +0000
Post From: Many disconnects the last 2 days
| [2022-01-19 19:15:51] |
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Well we cannot remove support for CQG. Too many users/brokers depend upon that and especially for alternative exchanges. And we have to always act responsibly. And there are various causes of connectivity issues with CQG including network connectivity on your side. We see that you are using CQG and we recommend using the Teton service which has three different ISPs. Now whether this helps in your case we do not know. But we recommend trying. Full documentation is here: Sierra Chart Teton Futures Order Routing If you need to move to a different broker, then definitely do that. We have also these webinars you can watch: Webinars for Teton Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |