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Date/Time: Thu, 06 Mar 2025 03:27:47 +0000



Post From: Payment problems

[2022-01-18 14:52:09]
Sierra Chart Engineering - Posts: 104368
This payment was made through Stripe and they will not refund the transaction fees. So we have to deduct that. So we will refund you 480USD.

And Stripe says it takes 5 to 10 days for you to see the refund on your statement.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-18 14:54:27