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Date/Time: Thu, 06 Mar 2025 03:15:02 +0000



Post From: Payment problems

[2022-01-18 13:17:58]
Sierra Chart Engineering - Posts: 104368
The ticket is here:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1642250608564#ViewTicket

A response was given! The ticket was started on a Saturday and we responded on Monday. There is a question about the processing fee which you did not respond to.

We will do the refund and see if the processing fee can also be refunded. Would seem so but we are checking on that.

This covid insanity does not cause Sierra Chart any problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-19 05:32:25