Support Board
Date/Time: Wed, 05 Mar 2025 19:38:25 +0000
Post From: SC with Tradovate & Jigsaw
| [2022-01-17 16:34:10] |
| John - SC Support - Posts: 38401 |
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You need to be aware that when getting data for the CME Group, you need to have a live, funded, futures trading account that we can connect to, in order to qualify for the non-professional exchange fees. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges In addition to not activating any exchanges for the Denali Exchange Data Feed, you also have not connected Sierra Chart to your trading account in order to meet this requirement. You will need to connect to your trading account at least once a month, and then you can set the service back to SC Data - All Services where it will not be connected. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees At Step #3 of the above, you need to connect to your trading account, which most likely will be a connection to CQG since you are using Tradovate. Refer to the instructions at the following link to connect to CQG: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |