Login Page - Create Account

Support Board


Date/Time: Wed, 05 Mar 2025 19:43:55 +0000



Post From: Historical Data Missing

[2022-01-17 14:24:10]
Sierra Chart Engineering - Posts: 104368
Refer to:
Rithmic Trading Platform Service: Rithmic Support Policy

In your case you need to activate the exchange or exchanges you require here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed


----
You will not have the historical data issues with our Delayed Exchange Data Feed. Refer to:
Delayed Exchange Data Feed: Setup Instructions

Go through the instructions and make sure the symbols of the charts are set correctly. And re-download the data if necessary:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-17 14:27:51