Support Board
Date/Time: Wed, 05 Mar 2025 18:24:35 +0000
Post From: data freezing on screen
| [2022-01-13 18:46:57] |
| John - SC Support - Posts: 38386 |
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We do see about a total of 10 of these errors: DTC Client socket (6) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
DTC Client socket (6) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. These are stating that you are having network connectivity issues. Refer to the information here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem -- We also see a few attempts to get data for EUREX symbols, but you are not setup to get EUREX through us or from CQG, so you may not get any data for these, or at best it would be delayed. If you want to get real-time EUREX data, then we recommend using our Denali EUREX data. You will find the Setup Instructions for this here: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |