Support Board
Date/Time: Thu, 06 Mar 2025 03:22:03 +0000
Post From: Scale In and Stop Out Leaves Unprotected Partial Position
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but when stop is filled, a partial open position is left working unprotected, must then be manually closed. Why is this? If the stop has a same quantity as the Position, then why is there a left over partial position? You should be able to determine this by asking Interactive Brokers or determine the problem yourselfStart with them first on this issue. And look, we cannot fix Interactive Brokers problems. This is why we created our own order routing services and now we have one based on 100% on our own technology and that is the Teton service. Move to the Teton service: Sierra Chart Teton Futures Order Routing We really are not interested in looking at this issue, in relation to Interactive Brokers Even if we are paid for it. And that is our policy. So sorry we cannot help with this. And we will not if it involves Interactive Brokers. Do you realize how involved it is to go through these logs? This is a very long log. This is your own trading. You know what you did. You are better able to figure this out with the help of Interactive Brokers rather than us. We just have no interest in this at all. You can understand why we are answering this way. You are dumping this problem on us. You need to figure this out and if you choose to use Interactive Brokers, that is your problem. Not ours. And this is why we have gotten rid of everything and have our own full complete solution now for futures order routing. The Teton service does not use anyone else. It is our own. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-13 18:07:00
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