Support Board
Date/Time: Thu, 06 Mar 2025 04:13:31 +0000
Post From: Historical data missing
| [2022-01-11 07:34:52] |
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We have put out a notice, that we have removed support for Sierra Chart provided historical data for Rithmic, unless you are using the Denali Exchange Data Feed. You are also using the old Rithmic connection. There are two things you need to do. First you need to update to the current version: Software Download: Fast Update And follow the instructions here: Rithmic Trading Platform Service: Setup Instructions And then you need to use to Denali Exchange Data Feed for complete and reliable market data for Sierra Chart when using Rithmic: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |