Support Board
Date/Time: Sat, 23 Nov 2024 20:47:35 +0000
Post From: *Important* Priority Message to Transact Users
| [2022-01-11 04:21:12] |
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When you move to a broker who supports the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing and away from Transact/Ninja Trader brokerage, and they ask you why you are moving your account, you simply say the following: I am very happy with Sierra Chart. I have been a long-term Sierra Chart user and I want to continue to use Sierra Chart. Sierra Chart is going to be discontinuing Transact soon. So I do not want any interruptions. I have looked over the information about the Teton Order Routing service and the Denali Exchange Data Feed and I have watched the webinar presentations about these services. I am more than satisfied that the services, are going to provide me a much higher quality level of service than I had before. If they tell you, they can move you to CQG or Rithmic, then you say the following: CQG and Rithmic have per transaction costs($0.10-$0.25 per contract). With Teton order routing I pay nothing. And based upon the information communicated to me by Sierra Chart, I will have a much higher quality level of order routing with Teton, as compared to CQG or Rithmic. And furthermore, the cost to use CQG with Sierra Chart will significantly increase. And Sierra Chart does not want more users on CQG and Sierra Chart can provide customers a much higher quality level of service with the Teton order routing service which currently supports CME Group and FairX. Soon EUREX will be added. ---- Or you do not have to say anything. You can just simply let the account transfer go through and just simply not respond. ----- It is our intention to be loud and direct and clear about our users moving away from Transact. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-18 03:58:54
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