Support Board
Date/Time: Tue, 01 Apr 2025 22:53:31 +0000
Post From: ICE Futures
| [2022-01-10 17:33:46] |
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Out of interest, why did you stop offering it? There are very few users of it. Less than 10, and we have to focus our resources on what we can do best, and to serve the majority of users and not get distracted with other side items, especially in a very challenging world in which we live in right now.ICE data is something that we do not offer directly, through another provider (Barchart), and we have no interest with putting up with continued problems with external services. And with the price increases from ICE, and other changes regarding symbols, maintaining it just was not worth the effort. For ICE you can use the supported IQ Feed service: DTN IQ Feed Data Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-10 17:34:52
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