Support Board
Date/Time: Wed, 05 Mar 2025 01:31:48 +0000
Post From: confirmation about data access denied
| [2022-01-04 22:33:17] |
| John - SC Support - Posts: 38380 |
|
We do not know specifically what the problem is, but it sounds like you have one of the Account Names or Passwords incorrectly entered on the Data/Trade Service Settings for Rithmic. We do recommend using our Denali Exchange Data Feed instead of the Rithmic data, in which case you would need to go through the setup as defined in the link you reference in order to have an account that will meet the CME Group requirements for the non-professional exchagne fees (the prop firms do not count towards this requirement). If you decide to use the Denali Exchange Data Feed, then after you get your account setup with Stage 5 or AMP, then follow these instructions to setup the data feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |