Support Board
Date/Time: Wed, 05 Mar 2025 01:51:49 +0000
Post From: Can't see MBO on my DOM.
| [2022-01-04 15:46:52] |
| John - SC Support - Posts: 38380 |
|
Set your Minimum Market By Order Quantity to 0 in the symbol settings to ensure that you are getting the values. After doing this, disconnect from the data feed and reconnect (File >> Disconnect, File >> Connect to Data Feed). If you still are not getting the MBO data for that symbol, then get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-04 15:47:11
|