Support Board
Date/Time: Wed, 05 Mar 2025 01:13:58 +0000
Post From: Not Connected
| [2022-01-03 15:40:51] |
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The connection error message is extremely clear. It says your logon is disabled. That is not controlled by us but by your broker. To be able to continue and access the data: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |