Support Board
Date/Time: Wed, 05 Mar 2025 02:29:56 +0000
Post From: Unable to update my charts due to new version unable to install
| [2022-01-03 15:31:19] |
| UFODetective - Posts: 10 |
|
Hello, I took a hiatus from trading in the middle of last year. I'm getting back into it this month however I'm having a problem with Sierra. It connects with my Interactive Brokers data feed no problem. However, I can't seem to see any data prior to today in a glitched version - "Delayed" and unable to update due to inability to download new version perhaps? When I do try to download the newest Sierra it gives me an error window, unable to download. I've attached an example of what I see on some charts like my indicies window (no data except for current price) along with the other problematic version as an example of the CAD (data from last time I opened the feed to Sierra - in May of last year + current price). Can you help me get this back in order? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=58933 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=58934 https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=58935 |