Support Board
Date/Time: Tue, 04 Mar 2025 21:30:06 +0000
Post From: connection
| [2021-12-30 17:21:26] |
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You are experiencing a network connectivity issue or some issue on the CQG side with connectivity (Which would not be unusual in the case of CQG). We cannot control this. As an experiment, follow the instructions below and see if you have any connectivity issues. If not, this is a CQG issue. Let us know if you get connected following the below instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-30 17:23:24
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