Support Board
Date/Time: Wed, 05 Mar 2025 01:41:35 +0000
Post From: ICEEU EC - Can't create continuous contract / daily data not available
| [2021-12-23 17:56:23] |
| User322148 - Posts: 17 |
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Hi, I'm trying to get continuous contract data for ICE EC futures. If I start with ECFZ21-ICEEUthe data goes back to 2017-05-31. However, I can load intraday charts back to at least ECFH09-ICEEU. Looking at the message log: ECFZ21-ICEEU [CBV-D] 1 Min #18 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2021-12-23 17:41:25.273 ECFZ21-ICEEU [CBV-D] 1 Min #18 | There are no continuous futures contract symbols. Loading data normally. | 2021-12-23 17:41:25.273 Is this something that can be fixed?? Also, I can't "Open Historical Chart" for ECFZ21-ICEEU. The chart window paint a red box with black text stating "Download Failed Error downloading historical Daily data for ECFZ21-ICEUU. Error user is not authorised to execute query for on or more of the specified symbols." The log looks like this: Added historical Daily data request for ECFZ21-ICEEU to the queue. | 2021-12-23 17:49:44.596 Triggering next historical data download in queue. | 2021-12-23 17:49:44.596 HD Request # 175 | Downloading Historical Daily chart data for ECFZ21-ICEEU. Starting date: 1971-12-24. Service: ice.eu | 2021-12-23 17:49:44.597 HD Request # 175 | Requesting historical Daily data for CKZ21 starting at 1971-12-23. SC External HD service. | 2021-12-23 17:49:44.890 HD Request # 175 | Error downloading historical Daily data for ECFZ21-ICEEU. Error: user is not authorized to execute query for one or more of the specified symbols | 2021-12-23 17:49:45.121 HD Request # 175 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ECFZ21-ICEEU | 2021-12-23 17:49:45.121 HD Request # 175 | Completion time: 1s | 2021-12-23 17:49:45.121 HD Request # 175 | Daily data download complete for ECFZ21-ICEEU. Unique request ID: 175 | 2021-12-23 17:49:45.121 Removing historical data download ID 175. | 2021-12-23 17:49:45.122 Triggering next historical data download in queue. | 2021-12-23 17:49:45.122 No download requests in the queue to start downloads for. | 2021-12-23 17:49:45.122 ECFZ21-ICEEU [CBV-D] Daily #21 | Reloading chart. | 2021-12-23 17:49:45.469 ECFZ21-ICEEU [CBV-D] Daily #21 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2021-12-23 17:49:45.469 ECFZ21-ICEEU [CBV-D] Daily #21 | There are no continuous futures contract symbols. Loading data normally. | 2021-12-23 17:49:45.469 ECFZ21-ICEEU [CBV-D] Daily #21 | Currently no data in file to display. Will start historical data download and real-time updates. File: G:\Sierra\ECFZ21-ICEEU.dly | 2021-12-23 17:49:45.480 I'm pretty sure this should just work. Any help appreciated. Thanks |