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Date/Time: Tue, 04 Mar 2025 18:08:44 +0000



Post From: unable to update chart data for previous Futures contracts

[2021-12-20 15:15:00]
charl vorster - Posts: 6
After the last rollover I'm not able to update the historical data from CQG for the the symbol F.US.APZ21

Rolled over from F.US.APZ21 to F.US.APH22 I now only have data from 12/15 up to today

When I attempt to load more data I get the following error: user is not authorized to execute query for one or more specified symbols;

Checked with AMP/CQG support and they advised to check with SC?

Here is the response from AMP support today :
==========
(02:27:37 AM) AMP | Johnny: Hello, unfortunately Sierra Charts have limited the amount of historical data you can obtain using CQG data
(02:27:50 AM) AMP | Johnny: So there really is nothing else you can do to obtain more.
==========


Please advise ?