Support Board
Date/Time: Thu, 06 Mar 2025 09:05:08 +0000
Post From: Depth data not downloading on chartbooks
| [2021-12-16 22:05:53] |
| User117347 - Posts: 46 |
|
ok, yes this worked. Thank you! The depth now comes in ONCE I opened a new Gold chart and then added the Market Depth Historical Graph. Actually, this had been my workaround previously (not the setting up a new chart per your request, just opening up another gold chart that would load the depth properly, and then opening the gold chart I needed). The problem this time was I switched computers and for some reason, neither of my two gold charts would load the depth, so I was stuck until this new workaround idea that you provided. So yes happy I now have a workaround solution, but really the problem still remains. Why does the depth not load in unless I have another chart already open with depth working? When you resolve this problem at some point please let me know. Thank you for your help. Jim |