Support Board
Date/Time: Tue, 04 Mar 2025 18:25:04 +0000
Post From: sc.TradeServiceAccountBalance produces a different number under Teton than TT
| [2021-12-16 17:08:54] |
| TriStar Trading - Posts: 148 |
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I want to whole heartedly thank you all for your efforts in resolving this issue. This is the last I will post in this thread. I know you have better things to work on and not enough time to do them all. My position is stil that somethign went wrong, not on your end, but when somethign goes wrong there is negligence or an oversight somewhere in the equation. How can there not be? A simple notice from Dorman or the brokers representing Dorman to Teton customers that global limits were set to one lot per order until they were comfortable with Teton would have avoided this situation. It's good that you educated the broker on the different types of order limits. At this point however I feel as though, because of the added loss to the position, that I have paid for this education. Since I'm the customer that doesn't seem fair or right to me. I have been on both sides being a past owner of a business and I know how I would have treated my customer in a situation like this. Hopefully you can see my point. So far you all are the adults in the room. We will see how the other parties respond. :) Thanks so much, Mike |