Support Board
Date/Time: Tue, 04 Mar 2025 21:22:38 +0000
Post From: Historical Data does not appear
| [2021-12-16 07:57:40] |
| User260950 - Posts: 10 |
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Hello SC Team I have an AMP account with Rithmic datafeed/trading service and I also want to trade with the Sierra Chart platform. Since beginning of this week, it is not possible to load the historical data anymore. With other platforms, AMP/Rithmic is running well. When I log out and switch to SC, the descripted problem appears again. Responce: “Downloading historical data. Bars may not appear until done” Also after 15 minutes nothing happens. Message Log: ESZ1.CME 1 Min #1 | Reloading chart. | 2021-12-16 07:11:14.655 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ1.CME. ID: 7 Service code: rithmic.trading | 2021-12-16 07:11:14.730 Rithmic Direct - DTC | Requesting security definition data for: ESZ1.CME. ID: 7 | 2021-12-16 07:11:14.730 Added historical Intraday data request for ESZ1.CME to the queue. | 2021-12-16 07:11:14.730 Intraday data recording state for symbol ESZ1.CME is set to download 'Pending'. | 2021-12-16 07:11:14.730 Triggering next historical data download in queue. | 2021-12-16 07:11:14.730 Delaying start of download for ESZ1.CME | 2021-12-16 07:11:14.730 HD Request # 10 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: rithmic.trading | 2021-12-16 07:11:19.406 HD Request # 10 | Download start date-time: 2021-12-13 14:41:28.000000. File last date-time: 2021-12-13 14:41:28.326004 | 2021-12-16 07:11:19.407 HD Request # 10 | Using server: rsc.rithmic.com port 50505. Use encryption. | 2021-12-16 07:11:19.407 Socket (1) | Creating socket. Using TLS 1.2. | 2021-12-16 07:11:19.408 Socket (1) | New receive buffer size: 5242880 | 2021-12-16 07:11:19.408 Socket (1) | Connecting to IP: 216.57.156.163. | 2021-12-16 07:11:19.408 HD Request # 10 | Sending historical data logon request message. | 2021-12-16 07:11:19.543 HD Request # 10 | Requesting Intraday data. Start date-time: 2021-12-13 14:41:28. Record interval: 0. Symbol: ESZ1.CME | 2021-12-16 07:11:19.955 HD Request # 10 | Receiving Intraday data for ESZ1.CME starting at 2021-12-13 14:41:28.148000 | 2021-12-16 07:11:20.096 ESZ1.CME 1 Min #1 | Reloading chart. | 2021-12-16 07:11:21.515 Could you please support? Thanks Arno |